Have a question that you don’t see listed here? Contact us with your question and we’ll reply with an answer as soon as possible.
Where can I buy LockeyUSA products?
How can I get a LockeyUSA Product Catalog?
Does the Lifetime Mechanical Warranty apply to all LockeyUSA products?
The LockeyUSA Lifetime Mechanical Warranty ONLY applies to KEYLESS entry locks. Any LockeyUSA product that includes a keyway (Key Override and E-Digital) does NOT come with a Lifetime Mechanical Warranty. Warranties vary on other LockeyUSA products including Gate Closers and Panic Bars. Please see our full Product Warranty for more details.
I want to sell LockeyUSA products. How do I become a Distributor?
To inquire about becoming a LockeyUSA Distributor, click here.
I’m having trouble with installing my LockeyUSA product. Can you help?
Start by viewing Installation Instructions for your product. If you’re still having trouble, you can Contact Us or email Support@LockeyUSA.com. If you would like your product professionally installed, contact a locksmith or find the Lockey Certified Locksmith closest to you.
I lost my instructions. How do I change my code?
Go to our Installation Instructions page and find the “How to Change Code” instructions for your LockeyUSA Product.
I need to replace a part on my LockeyUSA Product. How do I get new parts?
To get new parts, you can contact the company you originally purchased your LockeyUSA Product from. Or, you can purchase Replacement Parts here.
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PO Box 543
Mt. Pleasant, MI 48804
4245 S. Lincoln Rd.
Mt. Pleasant, MI 48858
Toll-free: (888) 395-0163
Phone: (989) 773-2363